FAQs
More FAQs- Do I need to do anything prior to the technician arriving for my scheduled service?
- Will applying urethane void my manufacturer’s warranty on the floor?
- Do all staff receive training and development?
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.
It may. However, most factory warranties do not cover scratching, wear and abrasion. If your floor has reached this stage, your best option is to protect it. Many factory finishes will eventually wear out. You can most closely achieve that factory type finish by applying a thin coat of urethane. Refer to the manufacturer’s warranty.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.